It is our aim to supply customer satisfaction, so please read all terms and conditions of sale prior to placing an order.
All of our products are to be purchased and used by adults only. Some products contain small parts which could be harmful if swallowed or used incorrectly. Keep out of the reach of children, and if in any doubt as to the correct way to use any of our products, please contact us prior to purchase.
Our website does not hold any information relating to credit/debit card details. All credit/debit card payments are processed via PayPal’s secure on line payment facility.
We aim to dispatch orders within two working days from receipt of cleared payments, via 2nd class Royal Mail. Your order should be received within 5 working days but we cannot be held responsible for delays due to busy holiday periods or adverse weather conditions.
You are responsible for supplying a correct and complete shipping address. We will not be held responsible for losses occurring from an incomplete or incorrect address being supplied.
It is your responsibility to select the correct shipping destination (UK or EU) when ordering. We reserve the right not to ship your goods if you have paid an incorrect shipping charge.
You have 7 days from the date of receiving goods in which to cancel any order. Goods must be returned unopened and undamaged, at your expense. Refunds will be credited back to your account upon receipt of the items, minus our shipping cost.
Please retain proof of postage until the process is complete.